Refund policy

At Ladybug Designs, we strive to provide high-quality products that meet our customers' expectations. However, due to the personalized nature of our items, we do not accept returns, exchanges or offer refunds unless the item is defective.

If you receive a defective item, please contact us within 7 days of receiving the product. We will provide a replacement or issue a refund, depending on the specific situation.

Please be aware that slight variations in color, size, and placement may occur due to the custom nature of our products. These differences should not be considered defects and will not be eligible for returns or refunds.

We encourage our customers to carefully review the product details, including the general sizing guide (or product-specific guide in the description) , text, and design, before placing an order to ensure that the product meets their expectations. If you have any questions or concerns, please don't hesitate to contact us.

Thank you for choosing Ladybug Designs for your custom signs and prints needs.