Sitecore MVP

Why might my order take a little longer than usual?
Due to recent trade restrictions between India and Bangladesh, shipments of garments and promotional products through land ports have been significantly limited. Since many of our items are manufactured in Bangladesh, this affects delivery timelines.

How are you handling this?
We're shipping all orders to India by sea to ensure they arrive safely. This avoids the risk of packages being held up or seized at restricted land ports.

How much longer will shipping take?
Sea shipping typically adds a few extra days compared to the land routes previously used. We'll keep you updated on your order's progress every step of the way.

What happens if my package gets seized?
That's exactly why we've switched to sea shipping, to make sure your order reaches you. Awards like MVP recognition items are one-of-a-kind, and we don't want to risk them being held at a restricted port with no way to replace them.

Is there anything I need to do?
Nothing at all. We're handling the routing on our end. Just allow a little extra time for delivery.

All apparel items will feature embroidery, except for t-shirts which will be printed.

This collection is exclusively for Sitecore MVP award recipients. Orders will be validated against the official recipient list before processing.

Eligibility

Only confirmed MVP award recipients are eligible to place orders. Your email address must match our records. Orders from non-eligible individuals will be cancelled and refunded.

Timelines

Please note: Automated delivery estimates in order confirmation emails do not apply to this program. We process orders in three batches:

Batch 1: Order by February 28th — Ships 3rd week of March
Batch 2: Order by April 11th — Ships early May
Batch 3: Order by June 30th (store closes) — Ships end of July

All discount codes expire on June 30th.

Plan accordingly: When placing your order, please ensure someone will be available at your shipping address to receive the package when your batch ships.

Discount Value

Your discount code gives you a value of $140CAD (~$100USD) off your order subtotal. It is a one-time use only code and does not carry a balance (see DISCOUNT CODES below).

Discount Codes

Your discount code is unique and one-time use only. If you do not use the full value on your first order, there is no balance to use later. Discount codes do not carry a balance.

Order Processing

All orders within a batch window are held until the window closes. Orders are then placed into production together and ship at the same time. You will receive an automatic email notification when your package ships.

Need to Change Your Order?

If you need to modify or cancel your order, please email us at info@ladybugdesigns.ca. We will cancel your existing order and issue a new discount code assigned to your name.

Shipping, Duties & Taxes

Shipping and import duties are included at no extra charge. However, taxes (where applicable) are calculated during checkout. All prices displayed on this site are tax-exclusive.

Address Line Limits: Our carrier (UPS) restricts address line lengths. All address lines are limited to 35 characters each. Please keep your address concise to avoid delivery issues.

International Orders & Country of Origin

Each product page displays the Country of Origin. It is the purchaser's responsibility to research whether products are permitted for import into their country. We cannot track all international trade regulations and import restrictions.

Important: If customs in your country refuses the package, you risk losing your MVP award (which is included in the shipment). We are not responsible for replacing items refused by customs.